Notice Of Marketing Practices
Information collection through use of Dantes Ink services
This notice sets out what personal information is collected and made available by Dantes Ink, to its clients (“Advertisers”) who use its Services. It also describes how that personal information is collected and in relation to cookies and tracking code sets out how the Advertiser’s customers can opt out of that collection. When an Advertiser contracts Dantes Ink to provide a service Dantes Ink collects that information on behalf of the Advertiser as the Advertiser’s data processor or agent. Without the Advertiser’s instructions Dantes Ink will not collect the personal information detailed in this notice.
The Advertiser remains responsible for obtaining any required consents and for complying with laws applicable to its use of the Dantes Ink service and the personal information that is stored and made available to it under its direction by Dantes Ink and must notify its customers about this processing in its published privacy practices.
Dantes Ink may change the services and as a consequence the personal information it collects on behalf of the Advertiser or means of collection. If it does so, it will update this notice. Advertisers should therefore check this notice from time to time and ensure that any changes are notified to their customers.
Dantes Ink services collects information through the following means (the corresponding collection method is set out opposite the relevant Dantes Ink service).
On the reverse proxied version of the Advertiser’s site, Dantes Ink changes the Advertiser’s phone number to a different number that is provisioned for the Advertiser so that Dantes Ink can provide the following facilities to the Advertiser.
Except where the Advertiser requests Dantes Ink not to do so, Dantes Ink records the calls and the number they were placed from (unless the customer withholds its number) and makes the call recordings available to the Advertiser for up to 90 days so that the Advertiser (and Dantes Ink as its consultant) can assess the quality of the leads the Advertiser is getting through Dantes Ink’s advertising.
Dantes Ink plays a recording in advance of the call notifying the Advertiser’s customer that the call is being recorded so that the customer may hang up if he or she does not want to be recorded. In addition, the Advertiser must notify all of its employees that their calls may be recorded and ensure that such recordings and notifications comply with all laws, regulations and practices relevant and/or applicable to its business.
Dantes Ink does not use the call recordings for its own purposes.
Following a visit to the Advertiser’s site, Remarketing allows Dantes Ink to serve an ad for the Advertiser’s site or products or services on third party sites. Dantes Ink is able to do this through its ad network providers dropping cookies on the Advertiser’s customer’s browser when he or she visits the Advertiser’s site and third party sites in the ad network provider’s network (“Ad Network Sites”). When the customer visits an Ad Network Site, the ad network reads the remarketing cookie dropped when the customer visited the Advertiser’s site and causes a further ad from the Advertiser to be displayed on the third party site.
During this process Dantes Ink and/or its ad network providers, through the cookie and pixels in the Advertiser’s site, collects the referrer url (which is the url for the site that the customer was on prior to visiting the Advertiser’s site), user agent (which is the customer’s browser type), IP address, date and time, and domain type of the customer. This information is used to increase the effectiveness of the remarketing for example by displaying the ad subsequently and limiting the number of times the customer sees the same ad. Neither Dantes Ink nor the ad network provider build up profiles of third party sites that the customer has visited, and the information is not shared with other third parties for marketing purposes; the information is used only to remarket the Advertiser’s site or products or services.